Privacy Policy
Last updated: 8 July 2026
Exutate Systems (Pty) Ltd ("Exutate", "we", "us" or "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect through our website, how we use it, and your rights.
1. Who we are
Exutate Systems (Pty) Ltd is the responsible party for the personal information collected through this Website. For any privacy queries, contact us at king.chris@exutatesystems.com or on 060 962 9025.
2. Information we collect
When you submit an enquiry through our contact form, we collect the information you provide, which may include your name, surname, email address, telephone number, the solution you are interested in, and any comments you add. We also record whether you have consented to processing and whether you have opted in to marketing.
For security and to help prevent spam, our server may also record technical information such as your IP address and browser type at the time of submission.
3. How we use your information
- To respond to your enquiry and provide the information or services you request;
- To contact you about your enquiry by email or telephone;
- To maintain a record of enquiries for business and administrative purposes;
- Where you have opted in, to send you offers and product updates;
- To protect the Website against misuse and to comply with our legal obligations.
4. Consent and lawful basis
We process your enquiry information on the basis of the consent you provide when submitting the form and to take steps at your request. Marketing communications are only sent where you have separately opted in. You may withdraw your consent at any time (see "Your rights" below).
5. Marketing communications
If you have consented to receive marketing, we may send you occasional updates about our products and offers. Every marketing message will include a way to unsubscribe, and you can opt out at any time by contacting us.
6. Sharing your information
We do not sell your personal information. We may share it with trusted service providers that help us operate our business (for example hosting, or CRM providers such as CMS Systems or Salesforce), strictly for the purposes described in this policy and only where they are bound to protect it. We may also disclose information where required by law.
7. Storage and security
Enquiry information is stored securely and access is restricted to authorised personnel. We take reasonable technical and organisational measures to protect your information against loss, unauthorised access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Retention
We keep enquiry information only for as long as necessary to fulfil the purposes described above, to maintain business records, or to comply with legal requirements, after which it is securely deleted.
9. Your rights under POPIA
You have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to object to its processing, and to withdraw consent. To exercise any of these rights, contact us at king.chris@exutatesystems.com. You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your information has not been handled lawfully.
10. Cookies and analytics
This Website uses minimal cookies. Some interactive features, such as the open-source map on our dealer locator, may load resources from third parties that could set their own cookies. You can control cookies through your browser settings.
11. Third-party links
Our Website links to third-party sites, including partner platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
12. Changes to this policy
We may update this policy from time to time. The latest version will always appear on this page with the "Last updated" date shown above.
13. Contact us
For any questions about this Privacy Policy or how we handle your information, contact us at king.chris@exutatesystems.com or info@exutatesystems.com, or call 060 962 9025.